International Safe Holiday Services

 We provide impartial consultancy services on all matters you may encounter during your holiday, such as accidents, injuries, illnesses, or whether the purchased holiday matches what was promised. Our services are tailored for travel and holidays within Europe. We are happy to offer guidance to ensure that the holiday you have dreamed of for days or even months is completed safely and healthily. As ISHOS, we have been offering independent consultancy services for 15 years, focusing on customer health and safety. If you also want to complete your holiday safely, don't forget to seek support from ISHOS's highly skilled experts.

Tour Operator Suitability Assessment: We conduct checks to ensure that the tour operator from whom you plan to purchase a holiday has the necessary qualifications and meets legal requirements, and we evaluate the results.

Transfer Services Suitability Assessment: We assess the transfer services you purchase either through a tour operator or individually, ensuring that they meet the necessary qualifications and legal requirements. This assessment includes checks on the safety and cleanliness of the transfer vehicles, as well as verifying that the drivers are authorized to operate them.

Suitability Assessment of Hotels, Resorts, and Other Accommodation:We evaluate the suitability of the hotel, resort, or any other accommodation promised to you as part of the purchased holiday package. This includes checks to ensure that the accommodation meets the necessary qualifications and legal requirements, with results assessed accordingly.

Accommodation Room Suitability Assessment: We assess whether the accommodation room included in the purchased package meets the promised standards and evaluate the results.

Evaluation of Illness and Injury Situations: We conduct checks and evaluations to ensure that all health and safety conditions, including injuries, illnesses, harassment, and security issues experienced at the facility during your stay, are adequately managed. Potential negative situations that may be encountered during accommodation and travel include:

• Risk of epidemic diseases,
• Food poisoning,
• Heatstroke,
• Injuries due to slips and falls,
• On-site vehicle accidents,
• Injuries from swimming pool and aqua park accidents,
• Infections contracted from swimming pools,
• Sports activity accidents,
• Insect bites and infestations,
• Legionella bacteria infections,
• Harassment,
• Fights and other violent incidents.

Suitability Assessment of Complimentary Services: We perform quality checks on the complimentary services promised in your holiday package and evaluate the results. This ensures you get value for the money you have paid.

Pay attention to all warnings issued by the Embassy and Consulate. Make sure to learn the emergency contact number for the area you are in. Do not hesitate to ask the authorities at your accommodation for information about the region. If you observe suspicious behavior or situations that you think may harm  others, do not be afraid to share them with local law enforcement..

  For a Healthy Holiday and Travel:

• Review the safety of the vehicles you board during the transfer stage.
• Check the emergency plans of the facility where you are staying. If there is no emergency plan in your room, request one from the authorities.
• Ensure that your room is safe before settling in. Immediately report any potential hazards, such as electrical, water, or gas leaks, to the authorities.
• Pay attention to warning and caution signs (e.g., slippery floors) in accommodation areas.
• Do not hesitate to ask the staff about the contents of the food and beverages offered at buffets and restaurants.
• Always consume well-cooked and fresh food.
• Avoid eating food that tastes or smells unusual.
• If  you have food sensitivities or allergies, always read product labels. If the content is in a different language, ask the staff for help.
• If you notice pests or other issues in food and drinks, do not hesitate to ask for replacements or inform the authorities.
• Avoid  swimming in the pool or at the beach if you cannot swim. If possible, seek professional assistance.
• Follow the rules specified for the swimming pool and beach.
• If you notice anything suspicious within the facility, do not be afraid to cooperate with the authorities.